FREQUENTLY ASKED QUESTIONS
Which Cases are Not Covered by Warranty?
Damages on products, the packaging of which is not opened by the authorized service, are not covered by warranty. Also, all kinds of user errors such as exposure to water for a long time, stepping up onto the product, wrong cleaning, placing a hot object on product surface, are not covered by warranty. For more information, we recommend that you review the maintenance and operation manual supplied with the product.