FREQUENTLY ASKED QUESTIONS
I Purchased a back-to-wall WC Pan But The Product Doesn’t Come Close to The Wall Fully? Why?
The reason why the back-to-wall WC pan doesn’t come close to the wall fully is that the sewage installation is not suitable for that product and the installation has been made in a location that is a bit further than the proper place of installation. In order to avoid such problems, we recommend that you contact our authorized service before you select your product.